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Here are some answers to the most common questions about My Account. If you have more questions, please feel free to ask your dentist or any Dentistico staff.

Click on a question to read the answer.

• What is "My Account"?
• Why would I want to set up an account?
• What information can I find on "My Account"?
• How do I view my account online?
• What if I forget my account number?
• Are the username and password case sensitive?
• What are the password rules?
• Why can't I view the website?
• Why doesn't my account history show my most recent payment?
• What should I do if I forget my password?

Q. What is "My Account"?
A. "My Account" is the section of our website that allows you to manage your Dentistico Account online. Go to "My Account" to register for this service.

Q. Why would I want to set up an account?
A. "My Account" lets you make payments online, track recent account activity and review billing statements. It puts you in control of your Dentistico account, with 24/7 access from any computer with an internet connection.

Q. What information can I find on "My Account"?
A. Once you've registered, you will be able to view your account balance, your bills and change your mailing address.

Q. How do I view my account online?
A. Register here. You will be asked to create a username and password that will allow you to access your account whenever you want.

Q. What if I forget my account number?
A. Your account number can be found in the upper right corner of your billing statements. It is the number to the left of the dash.

Q. Are the username and password case sensitive?
A. No, you may register and sign on using any case.

Q. What are the password rules?
A. Your password must contain at least 8 characters, including at least one uppercase letter, one lowercase letter, and one number.

Q. Why can't I view the website?
A. If you are experiencing technical issues with My Account (including difficulties creating an account, logging on, or making a payment), please click Contact Us.
If you have questions regarding your account activity or account history, please call your Dentistico Centre.

Q. Why doesn't my account history show my most recent payment?
A. For questions concerning account history, please contact your Dentistico Centre.

Q. What should I do if I forget my password?
A. If you forget your password, simply enter your email address and your password will be emailed to you.

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